Comprehensive Debt Recovery Solutions
At GMS Recovery, we understand that every debt recovery situation is unique. Our experienced team works closely with each client to develop tailored strategies that suit their specific needs and circumstances. Whether you are a small business, a large corporation, or a public sector organisation, we have the expertise and resources to manage your debt recovery process efficiently and effectively.
Our services include:
- Pre-Legal Debt Collection: Early intervention to recover debts before legal action becomes necessary, using respectful and effective communication.
- Legal Debt Recovery: We have trusted legal partners who we use when we need to pursue a debt in the court and always at the highest compliance with the current regulations.
- Tracing and Investigation: Finding the debtors and checking their situation to get the best recovery.
- Dispute Resolution: Resolving disputes and mediating between parties in order to come to friendly solutions as much as possible.
- Account Management: The account managers are in charge of offering updates and open communication throughout the recovery process.
- First Assessment: We examine your case and collect all the available information.
- Custom Strategy: A customised recovery plan is created based on your goals and the specifics of the debtor.
- Communication: The team members will communicate with the debtor in a dignified and effective manner that will prompt the debtor to pay.
- Escalation if Needed: If initial efforts are unsuccessful, we can escalate the case to legal proceedings, always with your approval.
- Resolution and Reporting: Once the debt is recovered, we provide a full report and recommendations for future risk mitigation.
Why Choose GMS Recovery?
Ethical and Respectful Approach
Our company is convinced that the concepts of fairness and respect are the foundation of effective debt recovery. Our staff is equipped to approach debtors in a business-like and polite manner, and we will protect your image and we will strive to keep good relationships wherever possible. We are also compliant with any legislative and industry standards of conduct, and our operations are always ethical.
Proven Track Record
GMS Recovery is trusted by clients across the UK to deliver the best possible outcomes. Our team has a strong record of successful recoveries, even in complex or sensitive cases. Balance between collection and empathy and understanding is our strength due to which recovery levels and client satisfaction are high.
Sector Expertise
We work with a vast range of different industries such as commercial, retail, healthcare, education, and the public services. This general experience enables us to comprehend the special issues and rules that influence every industry, and thus we can offer industry-specific advice and solutions.
Discretion and Confidentiality
We recognise the importance of discretion in debt recovery. Every case is handled with the utmost confidentiality, protecting both your business and your customers’ privacy at all times.
Transparent and Accountable Service
We are open and transparent on our processes, fees and what to expect. We have account managers assigned to you who keep you updated at all times and provide you with sincere recommendations and periodic updates.
The GMS Recovery Process
Our process is designed to maximise recovery while minimising disruption to your business:
